Shipping/Returns/Exchanges/Refunds Policy

Shipping Policy

Processing Time:

• Orders are processed within 2-5 business days (excluding weekends and holidays).

• Custom or handmade items may require additional processing time.

Shipping Rates & Delivery Estimates:

• Shipping rates are calculated at checkout based on location and selected shipping method.

• Estimated delivery time varies depending on shipping carrier and destination:

  • Standard Shipping: 5-10 business days

  • Expedited Shipping: 2-5 business days (available at an additional cost)

Shipping Carriers:
We partner with USPS, UPS, FedEx, and DHL to ensure timely delivery.

Order Tracking:

• Once your order ships, you will receive a confirmation email with a tracking number.

• Please allow up to 48 hours for tracking updates.

International Shipping:

• We currently offer international shipping to select countries.

• Customers are responsible for any customs duties, taxes, or fees imposed by their country.

Lost, Stolen, or Delayed Packages:

• TiffinyBeautie Boutique Shop is not responsible for lost, stolen, or delayed packages after they leave our facility.

• If an issue occurs, please contact the shipping carrier directly with your tracking number

 

Returns and Exchanges

Eligibility for Returns & Exchanges:

• We accept returns within 14 days of delivery for unused, unworn items in their original condition with tags attached.

• Items not eligible for return:

  • Sale, clearance, or final sale items

  • Custom, personalized, or made-to-order products

  • Intimate items (such as lingerie, swimwear) for hygiene reasons

  • Beauty and skincare products for safety reasons

Return Process:

1. Contact our customer service at [your email] to initiate a return.

2. Once approved, you’ll receive return instructions and a return shipping address.

3. Return shipping costs are the customer’s responsibility unless the return is due to an error on our part (e.g., wrong or defective item).

4. Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Exchanges:

• If you need a different size or color, please place a new order and return the original item.

Damaged or Defective Items:

• If you receive a damaged or defective item, contact us within 48 hours of delivery with photos of the issue.

• We will replace the item or issue a refund at no additional cost.

Cancellations:

• Orders may be canceled within 24 hours of purchase for a full refund.

• After 24 hours, orders cannot be canceled as they may already be in processing or shipment.

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